About Empire Junk Pick Up

Empire Junk Pick Up was started by Inland Empire locals who got tired of watching neighbors get nickel-and-dimed by national junk removal franchises. We saw too many seniors quoted one price on the phone and charged double in the driveway. Too many homeowners chasing dispatchers who never returned calls. Too many sketchy "guys with a truck" dumping mattresses in alleys behind Fontana strip malls. So we built the company we wanted our own family members to call: honest, on time, fairly priced, and accountable to the community we live in.

Today, we serve the entire Inland Empire, from Fontana and Rancho Cucamonga down through Riverside and out to Yucaipa, Beaumont, and the foothill cities. We pick up everything from a single recliner to multi-truck estate cleanouts, and we do it the same way every single time: a flat-rate quote, a fast appointment, and a clean-swept space when we leave.

Our Story

The idea for Empire Junk Pick Up started in a Fontana driveway. A family member needed help clearing out an aging parent's garage after a difficult move into assisted living. The first three companies called either no-showed, doubled their phone quote when they arrived, or refused to take items they had agreed to take over the phone. The fourth company finally got the job done, but the experience left a sour taste.

That sour taste turned into a business plan. We bought one truck, printed our number on the side, and committed to two non-negotiable rules: the price you hear on the phone is the price you pay, and we treat every customer's home like our own grandmother lives there. Word of mouth carried us from one truck to a growing fleet, from one zip code to the entire Inland Empire, and from a side hustle to a full-time crew of friendly, background-trustable professionals.

We are still locally owned, still family run, and still answering the phone ourselves most days of the week. When you call (909) 561-0437, you are not navigating a phone tree in another state. You are talking to someone who can probably tell you what restaurant is across the street from your house.

Our Mission

To make junk removal in the Inland Empire so simple, transparent, and fair that calling Empire Junk Pick Up feels like calling a trusted neighbor with a truck. We are not trying to be the biggest. We are trying to be the most respected name in junk hauling between the 60 and the 210 freeways.

What We Believe

A few principles shape every job we do.

Pricing Should Be Honest

Hidden fees, fuel surcharges, "heavy item" upcharges, "stair fees," and on-site quote increases are how a lot of junk haulers make their margin. We do not. Our flat-rate quote includes labor, the truck, the dump fees, and tax. If something genuinely changes (you decide to add another item, for example), we tell you the new total before lifting a finger.

The Customer's Time Is Sacred

If we say we will be there between 10 AM and noon, we will be there between 10 AM and noon, and you will get a "we are 30 minutes out" text on the way. The Inland Empire commute is brutal enough without a junk crew burning your morning.

Disposal Is a Responsibility, Not an Afterthought

Every load gets sorted. Donations go to local charities and reuse stores. Metals go to recyclers. Mattresses go to mattress recycling whenever facilities accept them. Construction waste is sorted into clean wood, metal, and concrete streams. Whatever truly has to be landfilled goes to a state-permitted disposal site. We have never dumped a load illegally and we never will.

The Crew Represents the Community

Our team lives here. They shop at the same Stater Bros and Vallarta as you. They take their kids to the same parks. We hire crew members who can be trusted in any home, any garage, and any storefront, because that is the standard the Inland Empire deserves.

What Makes Us Different from Other Inland Empire Junk Haulers

There are three categories of competitors in our market, and we built Empire Junk Pick Up to fix the shortcomings of all three.

National franchises charge a premium for a familiar name and a fancy app. The price is rarely fair, the booking flow is rigid, and the local crew is often underpaid contractors with no real connection to your neighborhood. We charge less, lock in pricing on the phone, and send our own people.

Independent "guy with a truck" operators can be cheap and fast, but quality varies wildly. Some are great. Many are unlicensed, uninsured, and a phone-tag nightmare. A few cut corners on disposal that come back to bite the homeowner if the items end up dumped illegally with paperwork showing your address. We are licensed, insured, and proudly accountable.

Hauling tech platforms match you with a contractor who underbids, then surprises you with add-ons or refuses items at pickup. We are a single accountable company. One number. One crew. One quote. One follow-through.

Meet the Crew

Empire Junk Pick Up is small enough that you will probably get to know our team by name. Reviews regularly mention Adam and Jimmy by name, which is exactly the kind of personal connection we work hard to maintain.

Adam runs many of our daily routes and is often the first voice you hear on the phone. He has hauled more couches up Inland Empire staircases than he can count and is the reason "fast and reliable" shows up in our customer reviews so often.

Jimmy is the crew member customers rave about for handling tricky items: tight stairwells, awkward sofas, fragile pieces, and challenging access points. If your job has a "this might not fit" element to it, you want Jimmy on the truck.

The rest of our crew shares the same standard: shoes wiped at the door, careful around walls and floors, no foul language, no broken promises. Every team member is background-trusted before they ride along on a job.

Our Commitment to the Inland Empire

Empire Junk Pick Up is not a venture-backed national chain that floods the area with billboards and disappears when the parent company restructures. We are committed to this community for the long haul (no pun intended). That commitment shows up in a few concrete ways.

Local Donations

When a cleanout produces working appliances, intact furniture, usable bicycles, or sealed kids toys, we route those items to local thrift stores, family resource centers, and reuse programs across the Inland Empire whenever they have capacity to accept them. We will never take a working couch to the dump if a family in Rialto could use it.

Eco-Conscious Disposal

We recycle everything that has a recycling stream available locally. Metals, electronics with proper e-waste channels, clean cardboard, scrap wood, and yard waste all get diverted from the landfill whenever possible. Our team tracks where each load goes so we can answer questions if a customer ever asks.

Community Pricing for Seniors and Veterans

We offer informal discounts for seniors, veterans, and active military whenever the budget on the job allows. We do not advertise this as a coupon-driven gimmick, because honestly, the situations where someone needs that flexibility are personal. Just mention it on the phone.

Year-Round Availability

We work seven days a week, including weekends and most holidays, because clutter and emergencies do not respect a Monday-to-Friday schedule. A water heater leaks on Sunday. A garage finally needs to be tackled on a Saturday afternoon. A landlord needs an apartment cleared before a Tuesday morning showing. We are there.

Looking Ahead

We are growing carefully. The plan is not to flood the Inland Empire with trucks. It is to add capacity at the rate we can hire crew members who meet our standard, so that the customer experience never slips. If you call us in 2026 or 2030, you should still get the same flat-rate honesty, the same clean-swept space, and the same locally owned feel that earned us our first reviews.

If you want to be part of that future as a customer, give us a call. If you want to be part of it as a crew member who takes pride in showing up on time and treating customers right, send us a note through the contact page.